Refund policy

Cancellation Policy

We’re unable to accept cancellations, and all orders are non-refundable. By placing an order, customers acknowledge and agree to this policy.

That said, we understand some things are out of your control. In the event of extreme weather — such as a Black Rainstorm Signal or Typhoon Signal No. 8 or above — our kitchen will close and courier services could be suspended. If that happens, we’ll contact you via WhatsApp to work out an alternative plan.