Delivery Fees:

We hand-deliver to most areas within Hong Kong. Our kitchen is based in Tsuen Wan West and different fees apply according to your delivery area:

• Hong Kong Island: $200 (+$100 for Southern District)
• Kowloon & New Territories: $150 (+$150 for Tung Chung)
• Outlying Islands: delivery to Central Pier available for $200

Please note that delivery to our nearest MTR station will still incur a fee of $150.

Delivery Schedule: 

Our standard deliveries are between 12-6pm every day. While we work with trusted couriers, exact delivery times could vary due to traffic or weather conditions. If there are unexpected delays, we will let you know ahead of time.

If you need your order delivered at a specific time between 9am to 6pm, an additional fee of $200 applies. You can include this add-on and we will reach out to you to confirm the delivery window via WhatsApp.

Delivery Process:

The customer has to be readily available to receive the order on their selected date. If the order is a gift, it is the customer's responsibility to inform the recipient in advance.

If delivery is attempted and no one is available, the order will be handed to the building concierge. If this option is unavailable, the order will be left outside the delivery address.

Please note that we are unable to reattempt delivery later in the day or return the order to our kitchen — and we are not responsible for any items that are left unattended or uncollected.

Absolutely! We offer one-hour pick-up windows between 12-6pm at our kitchen in Tsuen Wan West. If this option is selected, we will reach out to you to confirm a pick-up time for your selected date.

We strongly advise that customers arrive for their pick-up within their selected slot as we cannot guarantee that the order will be available outside of the confirmed time. After pick up, please make sure to keep the box levelled during transport and put it back in the fridge if you are not serving it right away.

Order Timeline

All our spreads are made to order so we kindly ask that you place your order at least 2 days in advance.

For last-minute requests, we'll do our best to accommodate — just a note that a rush fee applies. Please reach out via WhatsApp to check for our availability.

Order Changes

Customers can amend their delivery date for free within a 2-hour grace period after placing their order. Please contact us with your order number to request a change.

For all other changes, a handling fee applies — contact us and we'll assist you based on availability.

Cancellation Policy

We’re unable to accept cancellations, and all orders are non-refundable. By placing an order, customers acknowledge and agree to this policy.

That said, we understand some things are out of your control. In the event of extreme weather — such as a Black Rainstorm Signal or Typhoon Signal No. 8 or above — our kitchen will close and courier services could be suspended. If that happens, we’ll contact you via WhatsApp to work out an alternative plan.

Every order is built around a seasonal selection of cheeses, cured meats, and accompaniments so no two spreads are exactly alike. We keep flavour and texture in mind and you’ll always get a well-balanced mix of creamy, crunchy, salty, and sweet. You can explore our 3 spreads here.

Everything is sourced with care from both local and global suppliers — and assembled fresh to order in our licensed commercial kitchen in Hong Kong.

On the day of your order, we’ll WhatsApp you the exact list of what’s in your spread — makes it easy to forward to your group chat or prep your wine pairings ahead of time!

Our Savour and Signature spreads fit in most standard household fridges, so you don’t have to rearrange your shelves in a panic. Keep the box chilled and levelled, especially if you’re planning on taking it somewhere.

Store your spread in the fridge once you receive it, but let it sit at room temperature for 15–30 minutes before serving — this helps the cheeses soften and flavours open up. Never freeze it, and keep it out of direct sunlight or anywhere too warm. For best results, enjoy your spread within 3-4 hours of serving.

Events & Special Occasions

We’re always excited to be part of your celebrations and gatherings — and we’re happy to accommodate custom setups and grazing tables depending on your timeline and requirements.

We kindly ask for a 2-week lead time for event bookings to ensure everything is prepared to our standards. To help us better understand your needs, please reach out to us with the following details:

• Type of event
• Estimated guest count
• Preferred date and time
• Location and whether on-site staff is required
• Any other special requests

We’ll get back to you with availability and a tailored quote.

Custom Orders & Brand Collaborations

We'd love to partner on unique projects and brand activations — from co-branded press gifts to custom spreads. These collaborations often require additional lead time, so please reach out early with a brief on what you're envisioning. Helpful information includes:

• Your brand or occasion
• Desired date(s)
• Quantity and budget
• Packaging or customization needs
• Delivery requirements

Let’s create something delicious together — get in touch and we’ll explore the possibilities!

Summer Promo — Terms & Conditions:

For a limited time, enjoy one (1) bottle of LOLEA of your choice for free with any spread order for delivery or pickup by August 31. Simply add your preferred flavour (Sangria, Citrus Spritz, or Floral Spritz) to your cart and enter promo code SUMMER at checkout — and we’ll take care of the rest!

• Offer valid for orders delivered or picked up by September 30, 2025 only.
• One (1) complimentary bottle of LOLEA per order (choice of Sangria, Citrus Spritz, or Floral Spritz). Customers must add their preferred flavour to their cart and apply promo code SUMMER at checkout.
• Available while stocks last; if your selected flavour is unavailable, we’ll substitute with an alternative option.
• Promotion cannot be combined with other discounts or offers.
• The Grazing Spread reserves the right to amend or withdraw this promotion at any time.

Instagram Giveaway — Terms & Conditions:

Our launch giveaway is hosted on Instagram and runs from August 6, 2025, to August 26, 2025. The winner will be chosen at random and announced by August 29, 2025.

Entries are valid only if all required steps are completed. The prize is one (1) Signature Spread redeemable via a unique coupon code. Prize conditions as follows:

• Delivery or pick-up must be completed by September 30, 2025.
• Prize does not include delivery fees or additional add-ons.
• Prize is non-exchangeable, non-transferable, and non-refundable.

The Grazing Spread reserves the right to amend or withdraw the giveaway at any time. This giveaway is not affiliated with Meta.